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Levels of care

Mental health levels of care, explained

Mental health treatment is organized into levels, from a weekly therapy appointment to living inside a treatment program. The differences come down to how many hours of care you receive, how closely you are monitored, and whether you sleep at home.

This page is educational, not a recommendation.No website can tell you which level of care you need. Placement decisions require an evaluation by a qualified professional who can review your history, current symptoms, safety, and supports.
In crisis right now? Call 911 if someone is in immediate danger, or call or text 988 for the Suicide & Crisis Lifeline. See all crisis resources.

Compare the five levels

Comparison of mental health levels of care
LevelLives at homeIntensityMonitoringTypically for
Outpatient Yes Lowest Usually none between appointments People who are safe, managing daily responsibilities, and working on symptoms that respond to regular therapy and, when appropriate, medication.
IOP Yes Moderate Regular clinical contact; prescriber on the team People for whom weekly therapy is not holding, or who are stepping down from PHP, inpatient, or residential care.
PHP Yes High during the day Daily clinical contact and psychiatric oversight People who need hospital-level structure during the day but are safe overnight at home, and people stepping down from inpatient care.
Inpatient No — overnight stay in a hospital unit Highest, and briefest 24-hour nursing and medical supervision People at immediate risk of harming themselves or someone else, or who cannot function safely because of acute psychiatric symptoms.
Residential No — the person lives at the program High and sustained On-site staff around the clock; medical intensity below hospital level People who have not improved at lower levels of care, or whose home environment makes recovery unrealistic right now.
Not sure how these levels apply to your situation?Residential care is the level families ask about most often. Our guide explains when residential treatment may be considered — and when it is not the right first step.

Read about each level

How placement decisions are usually made

Clinicians generally recommend the least restrictive level of care that can keep a person safe and produce meaningful progress. In practice, the decision weighs current safety, symptom severity, how much support exists at home, response to previous treatment, and any co-occurring medical or substance-use conditions. Insurance medical-necessity criteria also shape what a plan will authorize.

People move between levels in both directions. Stepping down from inpatient to PHP to IOP to outpatient is common, and stepping up when symptoms worsen is normal rather than a failure.